Introduction :
Understanding customer requirement is the first and most important step in assuring quality and reliability o products and services. QFD is a method for structured product planning and development that enables a development a team to specify clearly the customers’ wants and needs and then to evaluate each proposed product or service capability systematically in terms of its impact on meeting specifications. (Lou Cohen).
Who should attend the training?
Agenda for the Training :
Contact us :
Institute of Quality and Reliability,
Plot No.39,
Shantiban Cooperative Housing Society,
Near Gandhi Bhavan,
Kothrud,
Pune 411029.
Phone : 91-20-25367952
Email : ioqr@world-class-quality.com
Web site : www.world-class-quality.com